Calls

Queued Calls

The Queued Calls tab is used to manage outbound calls that have been queued but not yet completed.

This view helps teams review upcoming call activity and locate queued calls by consumer or phone number.

Queued Calls includes a search bar that supports lookup by:

  • phone number

  • consumer name

Table Fields

The Queued Calls table includes:

  • Phone Number

  • Constituent

  • Scheduled Time

  • Created At

This provides a quick operational view of what is waiting to be processed.

When to Use Queued Calls

Use this tab when you want to:

  • confirm whether a call has been queued

  • review upcoming queued activity

  • locate a specific queued call

  • validate that a consumer is in the outbound queue

Summary

The Queued Calls tab gives teams a lightweight operational view into calls that are waiting to be placed.

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